A couple of weeks ago, I received a letter from Chase informing me of an annual fee increase on my Chase Sapphire Preferred. This is one of my favorite credit cards, and its ability to transfer points into numerous airline and hotel programs, makes it one of the heavy contenders out there. Ultimate Rewards points are one of the best points currencies out there, and I would hate to lose them. Furthermore, I have plans for future travels to Asia, and Europe using these points. They basically told me if I did NOT agree to the increase, then I would have to close out my card. I wouldn’t forfeit the points because I also have the Chase Freedom card, which is also an Ultimate Rewards account, but there is no ability to transfer into airlines. Its mainly cash back.
I decided to write them a snail mail letter asking them for compensation, and they have replied.
I was hoping for something a little more than $60, which is really 6000 points, but I guess at this point, its better than nothing, and will offset the cost for the next 6 years, if you think about it. I was paying $85 rather than $95. This also is a lesson in that if you are not happy with the service, say something. Otherwise, you have no reason to complain.
Happy 4th Everyone.